Privacy Policy
Effective Date: August 28, 2025
Who we are: Grandfada Distribution (“Grandfada,” “we,” “us,” or “our”)
This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, make a purchase, contact us, or interact with our services (the “Services”). By using the Services, you agree to this Policy.
Questions or privacy requests?
Email: privacy@grandfada.com
Phone: +1 (561) 300-0089
Address: 4 Princess Alice Way, Harbour View, St. Andrew, Jamaica
1) Information We Collect
a) You provide:
- Account & profile (name, email, phone, addresses, password)
- Orders & support (items purchased, delivery details, messages, returns)
- Payments (processed by third parties; we do not store full card numbers)
- Marketing/SMS (email/phone, preferences, consent choices)
b) Automatic:
- IP, device/browser type, pages viewed, clicks, timestamps, referrer
- Cookies/pixels/SDKs (see Cookies)
c) Third parties:
- Carriers/warehouses (tracking + delivery status)
- Payment/fraud services
- Marketing & analytics partners
2) How We Use Information
- Fulfill orders, payments, shipping, returns, and support
- Improve, fix, and personalize our site and Services
- Marketing (per your choices): emails/SMS, promos, ads
- Security/fraud detection and prevention
- Legal compliance (tax, accounting, lawful requests)
EEA/UK legal bases: contract, legitimate interests, consent (where required), legal obligations.
3) How We Share Information
- Service providers/processors (hosting, payments, shipping, support, email/SMS, analytics, ads)
- Affiliates/business partners (consistent with this Policy)
- Legal/safety (to comply with law or protect rights/safety)
- Business transfers (merger, acquisition, financing, asset sale)
We don’t sell information for money. Some states deem certain analytics/ads as “sale,” “share,” or “targeted advertising.” See Your Rights for opt-outs.
4) Cookies & Tracking
We use:
- Necessary (security, cart, checkout)
- Functional (preferences, localization)
- Analytics (traffic/performance)
- Advertising (measure/improve ads, show relevant offers)
Your choices: manage cookies in your browser; use our Cookie Preferences (if available); we honor Global Privacy Control (GPC) where required.
5) Retention
We keep data only as long as needed:
- Orders/tax/accounting: generally 7 years (or as required)
- Marketing: until you opt out or after reasonable inactivity
- Security/fraud logs: commercially reasonable period
Then we delete or de-identify.
6) Security
We use administrative, technical, and physical safeguards. No method is 100% secure.
7) Children’s Privacy
Not for children under 13 (or local equivalent). If a child provided data, contact us to remove it.
8) Your Privacy Rights
Depending on your location, you may: access/know, correct, delete, port, opt out of targeted ads/sale/sharing, withdraw consent, and appeal a denied request.
How to exercise: email privacy@grandfada.com (include your name/contact and request type). We may verify identity (e.g., order info or verification link). You may use an authorized agent where allowed.
Non-discrimination: we won’t discriminate for exercising rights.
California (CPRA) Notice at Collection
We collect the categories in §1 for the purposes in §2, retain per §5, and disclose/share per §3. Some analytics/ads may be a “sale”/“sharing.”
- Opt-out: use our Do Not Sell or Share My Personal Information link (if available) or email us.
- Sensitive info: used only as permitted (payments/fraud), not to infer characteristics.
Other U.S. State Laws
Residents of CO, CT, VA, UT, OR, TX, MT, IA, IN, TN, DE, FL (and similar) may have the rights above—contact us as noted.
EEA/UK (GDPR)
You may also object/restrict processing and complain to your supervisory authority. Controller: Grandfada Distribution (contact above). If we transfer data outside the EEA/UK (e.g., to the U.S. or Jamaica), we use Standard Contractual Clauses or equivalent safeguards.
Jamaica (JDPA)
Jamaica residents may request confirmation, access, rectification, blocking, deletion, and object to processing, subject to legal exceptions. Contact us to exercise rights.
9) International Transfers
We may process/store data in countries outside yours (e.g., U.S., Jamaica) with appropriate safeguards.
10) Communications & Marketing
- Email: unsubscribe via the link or contact us.
- SMS (if opted in): message/data rates may apply; frequency varies. Reply STOP to cancel, HELP for help. Consent isn’t a condition of purchase.
11) Third-Party Links & Widgets
Third-party sites/features have their own policies.
12) Changes
We may update this Policy. The Effective Date shows the latest version; material changes will be posted (and we’ll notify you where required).
13) Contact Us
Grandfada Distribution
Email: privacy@grandfada.com
Phone: +1 (561) 300-0089
Address: 4 Princess Alice Way, Harbour View, St. Andrew, Jamaica
