Customs & Freight Agent


Position: Customs & Freight Agent
Location: Palm Beach County, FL (Hybrid with On-Site Requirements)
Company: Grandfada Distribution – Lydia Rice & Essential Goods
Website: grandfada.com


About Us:
At Grandfada Distribution, we carry more than goods—we carry legacy. Rooted in the values of a Jamaican provider known as “Grandfada,” we deliver culturally significant products like Lydia Rice across borders, islands, and communities in the U.S. and Caribbean. As we expand, we’re looking for an experienced Customs & Freight Agent to ensure our products move legally, efficiently, and with care.


The Role:
As Customs & Freight Agent, you’ll manage and streamline the import/export process, ensuring our shipments meet all customs requirements and arrive on time. You’ll coordinate with freight forwarders, customs brokers, and internal teams to reduce delays, minimize costs, and keep the supply chain flowing smoothly.


Key Responsibilities:

  • Prepare, review, and submit import/export documentation for U.S. and Caribbean shipments
  • Coordinate with customs brokers, freight forwarders, and carriers to ensure compliance
  • Monitor shipping schedules and track cargo through ports, warehouses, and final delivery
  • Ensure accurate classification (HTS codes), valuations, and labeling for goods
  • Resolve customs clearance issues, delays, or inspections with urgency and professionalism
  • Maintain records of duties paid, shipping costs, and customs correspondence
  • Stay current on trade regulations, tariff changes, and international shipping protocols
  • Support procurement and logistics teams with freight quotes and shipment planning

Qualifications:

  • 3+ years of experience in customs clearance, international freight, or import/export logistics
  • Knowledge of U.S. and Caribbean customs laws, HTS codes, and shipping documentation
  • Familiarity with incoterms, bills of lading, and port operations
  • Strong communication, coordination, and problem-solving skills
  • Detail-oriented with excellent organizational and documentation skills
  • Bonus: Experience working with food products or FMCGs in Caribbean markets

What We Offer:

  • Competitive salary with opportunities for performance bonuses
  • A supportive and collaborative work environment
  • A chance to make a direct impact in expanding a purpose-driven, culture-rich brand
  • Growth potential in international trade and logistics strategy

📩 To apply, send your resume and a brief summary of your customs/logistics experience to careers@grandfada.com


Clear the way. Move the mission. Ship legacy across oceans. 🚢🌍🌾


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