Position: Franchise & Distribution Partner Onboarding Coordinator
Location: Palm Beach County, FL (Hybrid/Remote)
Company: Grandfada Distribution – Lydia Rice & Everyday Essentials
Website: grandfada.com
About Us:
At Grandfada Distribution, legacy leads the way. Born from the story of a Jamaican father known as “Grandfada,” our company distributes Lydia Rice and essential goods to communities across the Caribbean and U.S. We’re growing fast—and expanding through distribution partners and franchise-style collaborations rooted in trust, empowerment, and excellence.
The Role:
We’re looking for a personable, organized, and process-savvy Onboarding Coordinator to welcome and guide new franchisees and distribution partners into the Grandfada family. You’ll be the bridge between our internal teams and our partners—ensuring every new relationship starts strong, feels supported, and operates in alignment with our mission.
Key Responsibilities:
- Coordinate onboarding for new distribution and franchise partners across various regions
- Facilitate training sessions, welcome calls, and walkthroughs of systems, policies, and procedures
- Provide documentation, resources, and support for licensing, product knowledge, inventory systems, and marketing standards
- Serve as point-of-contact during the first 90 days of partnership, offering hands-on assistance and relationship building
- Track onboarding progress, feedback, and compliance requirements
- Work cross-functionally with sales, logistics, legal, and brand teams to streamline setup
- Contribute to the development of a scalable onboarding framework for future growth
Qualifications:
- 2–4 years experience in partner onboarding, franchise support, or B2B client relations
- Strong communication, presentation, and problem-solving skills
- Experience working with operations tools (CRMs, Google Workspace, onboarding platforms)
- Detail-oriented with the ability to manage multiple partners and timelines
- A friendly, culturally aware approach to customer service and brand representation
- Bonus: Background in food/beverage, logistics, or Caribbean/Latinx markets
What We Offer:
- Competitive salary and growth incentives
- Flexibility with remote work options and a supportive, mission-driven team
- Opportunity to shape a community-first brand expanding across regions
- A chance to empower others while building something meaningful
📩 To apply, send your resume and a short note about your onboarding or franchise support experience to careers@grandfada.com
Onboard legacy. Empower partners. Build something bigger with Grandfada. 🌍🤝🌾